If you are going to provide customer feedback

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AI can reveal hidden patterns, insights, and correlations in notifications that humans would miss. It also provides suggestions to e-commerce site owners to improve products and services based on feedback. You can make improvements with artificial intelligence according to customer suggestions, needs, preferences and expectations. If you are going to provide customer feedback, you can use many areas such as survey, review, social media, e-mail, chat, call, rating.


It is important that you can collect clear and complete feedback from these sources. By organizing and formatting feedback data, you can make artificial intelligence work much more effectively. Artificial intelligence offers you tags, categories, specials and Armenia WhatsApp Number suggestions. NLP, ML or DL ​​techniques can be used for this. After evaluating the outputs from artificial intelligence well, you need to use it to improve the customer experience.



You can test the emotional tone of your customers by performing sentiment analysis. With topic modeling, you can make groupings by determining the main topics. With text summarization, you can create a concise summary of the feedback customers have provided. If artificial intelligence is used in feedback, customer sentiment can be understood, key points can be seen, and with further analysis, you can plan improvements to customer notifications.